How to hear from your customers directly, not on a review site

When it matters

A guest has a problem, but it isn’t the moment to say so out loud. Give them a private way to share it before they leave, or a way to reach you afterward.

Put the page there

In your dashboard, go to Menu & setup → Placards.

• On the table — use Table cards.
• At the counter or entrance — use Fixed sign.
• On the receipt — use Receipt code.

Each one opens the same page and gives the guest a private line to the restaurant.

What comes back to you

Their note lands on your Service tab in their own words. From a table, it carries the table number. From somewhere else, they can leave their name and a way to reach them.

Tap On it when someone is handling it. Tap Done when it’s resolved.

Nothing is scored, summarized, or turned into a public review. You see what the guest actually wrote.

What it costs

Nothing. It’s part of the free page.